Thank you for visiting our site and shopping with The Alphabet Press (TAP). Here is a list of details you’ll need to know before browsing our site and placing an order with us.

You are welcome to use the product photos from our online shop page on your blog or site, as long as you properly credit The Alphabet Press (TAP) and link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted. High resolution product photos are available upon request at hello@letterpress.my.

We accept payment via online banking, debit or credit card, as well as Paypal. To use a debit or credit card, simply enter your card information when prompted, and your account will be securely charged.

Please allow up to 3 working days for us to process your order prior to shipping. Working days exclude weekends and public holidays. 

You can calculate your shipping fee once you have added your items to your bag. Please enter the destination country to see prices and delivery options.

We will try our best to fulfil every order as specified in our terms, but delays and cancellations may occur for reasons beyond our control. We reserve the right to cancel any orders for any reason, refunding our customers for the full amount immediately.

International packages may incur taxes and duties. Please familiarise yourself with your country’s fees before placing an order. The Alphabet Press (TAP) is legally obligated to enter the full value of orders on customs forms.

At this time, we do not offer returns or exchanges. If you are unsatisfied with your order within 7 days of receiving your package, please contact us at hello@letterpress.my.